This position assists the data services department with maintaining accurate database records on members, staff, volunteers and visitors; running reports handling return mail, email responses, the processing and reconciling of all gifts donations. The ideal candidate must have a passion for speed, accuracy and detail with the dedication for meeting strict deadlines.

• Research file numbers
• Servicing all internal and external request for creating and updating data base records
• Print and mail letters
• Exporting and running reports
• Provide member assistance
• Respond to incoming emails
• Stop, update and create recurring gifts
• Enter and update source codes
• Review batch report sheet for errors
• Process and reconcile gift donations
• Export and update daily and weekly reports and logs
• Become familiar with products and promotional offers
• Other duties as assigned by department manager


• Minimum 2 years records management and data entry experience
• Must be able to balance speed, accuracy and attention to detail
• A passion for meeting strict deadlines
• Exceptional Customer Service skills
• Strong alpha & numeric data entry skills
• Strong verbal and written communications skills
• Able to work in a high production, high quality work environment
• Able to multi‐task and demonstrate time management skills
• Database experience
• Must be proficient in Word, Excel and Outlook
• Must be able to represent Without An Umbrella Ministries in a positive and professional manner


• 2 years of experience in Customer Service/Data Entry environment
• Some college preferred

To apply, submit your resume to Please use the position you are applying for in the Subject Line.